At Vroomi we want every model to put a smile on your shelf. If your order isn’t exactly what you hoped for and you’d rather have a refund, simply follow the steps below.
Eligibility
All items must be returned within 14 days of delivery.
Merchandise must be in original condition with all tags attached.
Please include your original receipt or proof of purchase.
Refunds
Refunds are issued to the original payment method once your return is received and inspected. Depending on your bank, funds may take a few business days to appear.
Shipping costs
We cover the cost of shipping for eligible returned Vroomi products.
Sustainability commitment
We value your thoughtful consideration when making purchases to help minimize returns and protect the environment.