Upgrade your scale model cars garage.
10% on your first order with code:

Smooth Ride: Common Questions

Orders

What payment methods do you accept?

We accept the following payment methods: Credit Cards: Visa, MasterCard, American Express. Apple Pay & Google Pay. Cash on Delivery (available only for Italy). PayPal.

What is your return policy?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, with the original packaging and box.

Shipping

What countries do you ship to?

Country Fee (€)
Italy 6,90
Italy contrassegno 8,90
Calabria, Sicilia, Sardegna
10,90
Calabria, Sicilia, Sardegna contrass. 12,90
Albania 22,90
Andorra 22,90
Austria 8,90
Belgium 8,90
Bulgaria 10,90
Canada 28,90
Croatia 12,90
Czech Republic 10,90
Denmark 12,90
Estonia 12,90
Finland 12,90
France 8,90
Germany 8,90
Greece 12,90
Hong Kong 26,90
Hungary 10,90
India 34,90
Indonesia 31,90
Ireland 12,90
Japan 30,90
Latvia 12,90
Lithuania 12,90
Luxembourg 8,90
Malta 22,90
Monaco 8,90
Netherlands 8,90
Norway 22,90
Poland 10,90
Portugal 8,90
Qatar 34,90
Romania 10,90
San Marino 9,90
Serbia 22,90
Singapore 30,90
Slovakia 10,90
Slovenia 8,90
Spain 8,90
Sweden 12,90
Switzerland 14,90
Taiwan 30,90
Thailand 30,90
Turkey 22,90
UAE 36,90
Ukraine 22,90
USA 34,90

 

Estimated delivery: 1–12 business days after dispatch
Shipping status can be verified at any time by using the tracking number
provided via e-mail. You can also access this information within your account.

Tax and Duties: for orders shipped outside the European Economic Area (EEA), local customs duties, import taxes, or handling fees may apply once the parcel reaches its destination. Please note that refusal or non-collection of a parcel may generate additional costs related to return shipping or import/export processing, which will be deducted from any eventual refund. 

How long will it take to receive my order?

Estimated delivery: 4–6 business days after dispatch
Shipping status can be verified at any time by using the tracking number
provided via e-mail. You can also access this information within your account.

Refunds

How long will it take to receive my refund?

Refunds are processed within working days 14 days from when we receive the item(s).


What Collectors Say

  • Finally, a store that speaks our language.

    As a lifelong model-car collector, I’ve seen hundreds of sites — but Vroomi is on another level. The layout is clean, fast, and built for enthusiasts. You can filter by scale, brand, event or driver — exactly how a real collector thinks. Descriptions are passionate yet precise, photos are top-notch, and everything feels curated, not mass-market. It’s like walking into a boutique for die-cast and resin perfection. You immediately know these people love cars as much as you do.


    Paolo B.
    Modena, Italy
  • Smooth, inspiring, and trustworthy.

    I wasn’t an expert when I landed on Vroomi, but the site made it incredibly easy to find my first 1:18 Ferrari. Each product tells a story — you can feel the heritage behind every model. Checkout was smooth, delivery fast, and the packaging was perfect. It’s my new go-to for discovering high-quality model cars.


    Francisco T.
    Tarragona, Spain
  • A classy gift for a real car lover.

    Bought a 1:43 Porsche as a gift and it was a total success. The packaging and presentation were beautiful, and delivery was fast. Even if you’re not a collector, Vroomi helps you choose something unique and meaningful. Premium experience from start to finish.


    Eric E.
    Antwerp, Belgium
  • “Finally! A model car site built for 2025.”

    Huge selection, smooth navigation and lightning-fast search by brand, scale or driver. Smart design and zero clutter — just passion and precision.
    Exactly what this hobby needed.


    Giacomo P.
    Torino, Italy
  • A new benchmark for scale model car lovers.

    Vroomi has raised the bar for model car websites. Everything loads fast, feels premium and works flawlessly.
    It’s rare to see this level of care in both UX and storytelling.


    Martijn H.
    Zandvoort, Netherland
1 of 5